Tuesday, June 5, 2012
Taxi Technology for Passengers who are Blind or Visually Impaired.
Taxi Technology for Passengers who are Blind or
The following press release is forwarded to you by the Great Lakes ADA
Center (
http://www.adagreatlakes.org>www.adagreatlakes.org
) for your information:
Press Release:
Taxi Technology for Passengers who are Blind or Visually Impaired
Contact: Don Hoffman (Lighthouse), 212-981-5118
Partnership leads to accessibility improvements for blind and visually
impaired taxi
riders in New York and around the nation
April 17, 2012, New York - In partnership with Creative Mobile
Technologies (CMT)
and Lighthouse International, Council Member James Vacca, Chair of the
Council Transportation
Committee, and former New York Governor David A. Paterson today announced
groundbreaking
software enhancements designed to enable blind and visually impaired taxi
riders
to independently access the credit card payment system and other
technology features
in New York's yellow medallion taxicabs as well as taxi fleets around the
nation.
CMT created adaptive software that will allow blind or visually impaired
taxi passengers
to hear the fare changing in regular intervals during the trip and
facilitate all
aspects of the credit card or cash payment functions upon reaching their
destination,
including selection of payment options, verification of fare and selection
of tip
percentages. CMT's audible touch screen system, which can be activated by
a special
card or by simply asking the driver, will transform the screen into large,
easy-to-navigate
sections that are operated by touch and prompted by step-by-step spoken
instructions.
"I consistently hear that New York City is one of the most difficult
places for blind
and visually impaired individuals to navigate," said Vacca. The payment
system in
taxicabs has been a great improvement for passengers, and visually
impaired riders
deserve to enjoy the same benefits of that system. This nationwide
initiative to
make taxis more accessible for visually impaired riders is a major
achievement, both
for the industry, and for this community. I want to commend CMT and
Lighthouse for
making this a priority. This technology will make a real difference for
people who
need it."
This software is critical to the blind and visually impaired community's
ability
to independently pay taxi fares. Prior to implementation of this new
software, blind
and visually impaired passengers who chose to use credit cards were forced
to rely
on cab drivers to swipe their card and enter the correct amount, including
tip. Not
only is this a violation of current TLC rules, but also it exposes the
visually impaired
passenger to the potential for fraudulent transactions, including
overpayment.
"As a blind New Yorker I am part of a community that until now did not
benefit from
the convenience of being able to use a credit card in the city's cabs when
the technology
was first mandated in 2008," said David A.Paterson, 55th Governor of the
State of
New York. "I applaud CMT for extending electronic payment to an often
underserved
community by making New York City taxis independently accessible for the
vision impaired.
Council Member James Vacca and Lighthouse International also deserve a
great deal
of gratitude for their undying stewardship of this significant issue."
In addition to its NYC rollout, CMT also plans to introduce software in
4,500 credit
card and payment systems in taxis around the country including Chicago,
Boston, San
Francisco, Philadelphia, Anaheim, Detroit, Kansas City, Columbus and
Charlotte.
CMT and Lighthouse International will issue blind and visually impaired
individuals
a card, compatible with any CMT taxi nationwide, that will activate the
adaptive
software, though an activation card will not be required to engage the
system.
"CMT is excited to work alongside Chairman Vacca and Lighthouse
International to
produce these innovative software solutions that will revolutionize the
taxi experience
for our blind and visually impaired customers," said Jesse H. Davis,
President of
Creative Mobile Technologies. "We are very proud of the CMT team for
developing
this innovative technology, and we praise the hard working advocates at
Lighthouse
International who provided us with invaluable feedback in shaping its
development
and to Chairman Vacca who has demonstrated great leadership on this issue.
We look
forward to rolling out this feature in New York City and in CMT markets
throughout
the nation."
"This is an excellent example of the private sector working with
government leaders
and advocates to voluntarily change a system that has excluded the
independent participation
of thousands of people who are blind or visually impaired for far too
long," said
Mark G. Ackermann, President and CEO of Lighthouse International. "We are
delighted
to have played a role in this nationwide initiative and will continue
working to
ensure that every taxi in the nation is accessible to people with a visual
impairment.
Many thanks to Council Member James Vacca for his continued leadership on
behalf
of people who are blind and visually impaired and to Creative Mobile
Technologies
for their willingness to make this a reality."
"Having a credit card system that talks will make riding in a taxi more
accessible,
enabling me to pay by credit card independently. I applaud the efforts of
Council
Member Vacca and Creative Mobile Technologies for making this possible,"
said Ellen
Rubin, independent access consultant.
"We applaud this innovation, which we believe will enhance the ability of
visually
impaired New Yorkers to more independently use taxis and to pay for their
trips with
credit and debit cards," said Commissioner David Yassky, Chairman of the
Taxi and
Limousine Commission. "This is another good example of leveraging
technology to help
overcome barriers to accessibility, and we look forward to working with
the tech
community to bring further innovation to taxis with the goal of making
taxis more
accessible to everyone."
Lighthouse International estimates that the prevalence rate of vision loss
in New
York City is 362,000. This number will only increase because of the aging
population
and age-related causes of visual impairment and blindness, as well as
blindness due
to uncontrolled diabetes.
This announcement is the latest in a string of pro-accessibility measures
championed
by Vacca, whose own father was blind. On March 28, the New York City
Council passed
three bills aimed at improving mobility for blind and low vision
individuals navigating
the city. Vacca's bill, Introduction 745, requires the Department of
Transportation
to post maps of major street redesigns on its website in a format
accessible for
people with sight and hearing disabilities. Lighthouse International
played a major
role in securing the passage of this legislation, which Mayor Bloomberg
will sign
today at 5 p.m. in the Governor's Room at City Hall.
*About Lighthouse International:*
Founded in 1905, Lighthouse International is a leading non-profit
organization dedicated
to fighting vision loss through prevention, treatment and empowerment. It
achieves
this through clinical and rehabilitation services, education, research and
advocacy.
For more information about vision loss and its causes, contact Lighthouse
International
at 1-800-829-0500 or visit
http://www.lighthouse.org>www.lighthouse.org
.
*About Creative Mobile Technologies (CMT):* Founded in New York City in
2005 by taxi
industry leaders, Creative Mobile Technologies (CMT) provides more than
20,000 taxicabs
in 60 cities and 35 states with a variety of taxi technologies and
enhancements including
credit and debit card processing, media and advertising content, text
messaging,
interactive passengers maps, GPS, electronic trip sheets and back-office
fleet management
systems. CMT has more than 6,600 units in New York City alone. CMT's
unique "for
the industry, by the industry" business model has empowered taxi fleets
and individual
taxi operators throughout the country with customized solutions born out
of the company's
deep roots in the taxi industry. CMT's FREEdom Solution integrates all of
the technology
including dispatching, banking and media components that has helped to
bring the
American taxi industry into a new era of efficiency and innovation.
Source:
http://www.lighthouse.org/news/press-releases/vacca>http://www.lighthouse.
org/news/press-releases/vacca
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