From: Penegor, Barbara (KDLA) [mailto:Barbara.Penegor@ky.gov]
Sent: Thursday, July 24, 2008 5:06 PM
To: firstname.lastname@example.org; email@example.com
Subject: important news about your Talking Book Library service
July 25, 2008
Dear Talking Book Library Patron:
I want to take this opportunity to explain an upcoming change to your service. Beginning Monday, September 15, 2008, your Talking Book Library service will be provided by the Kentucky Talking Book Library, located in
at the Kentucky Department for Libraries and Archives. The Louisville Talking Book Library will continue to serve you until it closes Friday, September 12. There should be no interruption in your service. Frankfort
I want to assure you that we will do everything possible to ensure a smooth continuation of library service to meet your reading and information needs.
As you know, these are tough economic times, and many government agencies have experienced budget cuts. The Talking Book Library is no exception. As a result, the Kentucky Department for Libraries and Archives is no longer able to provide state grant money to the Louisville Talking Book Library. The good news is the State Library will continue your service.
The staff of the Kentucky Talking Book Library (KTBL) looks forward to serving you. It will take some time to get to know one another, but we will do our best to make this transition as easy as possible. We have a toll-free telephone number for your convenience. You may also reach us by fax, mail, and e-mail. Our names and contact information are included at the end of this letter.
Those of you who already receive Braille or older Talking Books from KTBL may find it more convenient to have one library from which to order and receive all reading materials. Those of you who are not familiar with us may be pleased to find that, as the regional library for the state, we have a much larger collection from which to choose. This includes more copies of new books, a larger selection of older titles, plus the complete collection of
books that are recorded in our own studios. And don’t forget that we have Braille books, print/Braille books, and descriptive movies on video and DVD. Kentucky
Because we are all part of the National Library Service for the Blind and Physically Handicapped, the Louisville Talking Book Library’s policies are similar to our own. A copy of our borrower’s agreement is included solely for your information. You do not need to sign and return it. There will be an adjustment period for all of us, so please feel free to call us if you have any questions or concerns about your Talking Book Service.
Welcome to the
Talking Book Library! We hope you will continue to enjoy Talking Books in the future as much as you have in the past. Kentucky
Barbara Penegor, Branch Manager
Talking Book Library Kentucky
Talking Book Library Kentucky
Frankfort, KY 40602
8:00-4:30 EST Monday-Friday
Toll-free calls are directed to our secretary, Lauren Abner. Lauren will direct your call to the appropriate librarian. You may leave a voice mail message after hours.
If your last name begins with A-F—
your librarian is Barbara Penegor
If your last name begins with G-O—
your librarian is Janet Chisman
If your last name begins with P-Z—
your librarian is Jenny Paul
Patron Records, magazines,
and descriptive movies
Volunteer Recording Program
Duplication and Machines
Kentucky Talking Book Library Borrower’s Agreement
As a patron of the Kentucky Talking Book Library, you will have certain responsibilities. Please read the following, and keep it for future reference. (“Books” refers to Braille or Talking Books.)
· I understand that books are on loan for 30 days, and must be returned to the Kentucky Talking Book Library within that time.
· I understand that I must request and return at least 1 book every 6 months in order to remain an active patron.
· I understand that all equipment is the property of the Library of Congress, I must take reasonable care of it, and I must return it to the Kentucky Talking Book Library if I am no longer actively using the Talking Book program.
· I understand that I must notify the Kentucky Talking Book Library anytime my name, address, or telephone number changes.
· I understand that I must not lend or give Talking Book equipment or reading materials to any other person.